Contact information

We'd love to hear from you. Whether you have a question about an order, need help choosing the right product, want to share feedback, or have a partnership inquiry, our team at Secranzo is here to help.

Get in Touch

The fastest way to reach us is by email. Our customer support team responds to every message personally and aims to reply within 1–2 business days.

Email: support@secranzo.com
Phone: +1 (786) 839-6664

Customer Service Hours

Our support team is available:

Days: Monday – Sunday
Hours: 9:00 AM – 4:00 PM (Eastern Time)

Messages received outside these hours will be answered on the next business day.

Mailing Address

Secranzo
305 Commerce LLC
7901 4th St N STE 300
St. Petersburg, FL 33702
United States

Order Support

Already placed an order and need help? Please include your order number in your message so we can assist you as quickly as possible.

Track an order or check delivery status
Update a shipping address (before the order ships)
Start a return or exchange
Report a damaged, defective, or incorrect item

Business & Wholesale Inquiries

For partnerships, wholesale opportunities, media requests, or influencer collaborations, please email support@secranzo.com with a brief description of your inquiry and we'll route it to the right team.