Billing Terms and Conditions

This Billing Terms and Conditions document outlines the payment and billing practices for Secranzo.

1. Accepted Payment Methods

At Secranzo, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Shop Pay
  • Apple Pay & Google Pay
  • Klarna (where applicable)
  • Bank Transfers (for bulk orders — contact us for details)

All payments are processed in British Pounds Sterling (GBP).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Secranzo.com are in British Pounds Sterling (GBP).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Secranzo uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • Unauthorized chargebacks will be disputed.
  • If you experience any issues, please contact us first at support@secranzo.com.

6. Fraud Prevention

  • Secranzo reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Information

  • Store Name: Secranzo
  • Company: 305 Commerce LLC
  • Address: 7901 4th St N STE 300, St. Petersburg, FL 33702, USA
  • Email: support@secranzo.com
  • Phone: +1 (786) 839-6664
  • Customer Service Hours: Monday–Sunday, 9:00 AM – 4:00 PM (Eastern Time)
  • Response Time: We aim to reply within 1–2 business days.